A Summary on our Policies as they relate to Quality & Warranties:
- Quality processes, approach and commitment – WE WILL NOT COMPROMISE!
SUMMARY OF OUR STANDARD TRANSMISSION LIMITED WARRANTY:
Some specific limited warranty application and coverage parameters include:
- Passenger car and light truck transmissions will be warranted to only the original purchaser named in the transaction, and
- Pertains only to the transmission described on the applicable transaction number.
- This warranty does not include any other material, labor, components or parts of the vehicle other than the specific transmission and components provided.
- If failure of a transmission should occur during the specified warranty period and it is determined the failure is due to a defect in workmanship or parts installed by us, we will replace or repair the defective unit to the original buyer
- It is the express responsibility of the customer to contact and return the vehicle or transmission, at the owner’s expense, to us, or a facility designated by us.
- The Standard limit labor reimbursement covers labor at $35.00 per hour.
- All Premium and Extra Premium warranties must be purchased at the time of sale.
WARRANTY DISCLAIMERS INCLUDE:
- Loss of time or use
- Loss of income or revenue
- Loss of transportation or vehicle rental
- Equipment rental
- Any towing charges
- Diagnostic time, fluids, filters or shop supplies
- Fluid starvation for any reason
- Damage caused by misuse and neglect, or accident
- Improper installation
- Abnormal wear from contaminated oil (fuel or dirt)
- Vehicle used for towing purposes unless a proper transmission cooler has been installed
Premium Warrantee coverage
Take full advantage of our custom product and service offerings at discounted prices. Typically your quoted price will comparably be lower than most online providers. All prices are quoted in US $ and your all inclusive, discounted - less than warehouse price - will also show the standard core deposit (see shipping policy for details, cost and protocol (CLICK HERE). Labor charges will be added (if applicable) at standard agreed upon rate (as per stipulation CLICK HERE) PLEASE NOTE: All shipping and handling will include the roundtrip cost of all delivery/shipment charges on every individual order.
We like to think of it as UNPARALLELED customer service excellence, a journey, learning process, on-going effort and commitment. We want to put your interests first and get you the remanufactured automatic transmission, you demand, need and deserve, Our commitment to you, our valued customer is to get it done right, the first time, quickly, safely and effectively, at an affordable price, providing you with a product that will bring joyous hours of driving pleasure and power performance – durability, reliability and longevity RULES!
Looking forward to hearing from you again real soon!
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